The Missing Link – Customer Experience
Listen in as we discuss Customer Experience with David Anderson from Insight6. Learn some of the secrets of Apple and Tesla that can be applied to your company.
You and Your Business with Alec Drew & Andrew Dobbin
Alec Drew – The Business Expert interviews Andrew Dobbin of The Business Mindset on You and Your Business 20/8/21. Andrew Dobbin is the owner of The Business Mindset where he focuses on business mentoring, mastermind groups and marketing via referrals. He is also the franchise owner for BNI in Northern Ireland and an active member…
Going the eXtra mile
Do you ever have a day where everything seems to go wrong from the start? Everything seems dark and even the light at the end of the tunnel is the train coming. The rain cloud follows you around all day. The situation that many find themselves in is covered up with, I am doing ok. Last week…
According to the dictionary, I am a cyclist
Are you a cyclist? I was explaining to someone recently that I wasn’t a cyclist. I knew what I meant but the person explained that I was. The dictionary definition is – a person who rides a bicycle. According to the dictionary, I am a cyclist. Are you cyclist now as well? When I said I…
Do you “always” buy cheap? I’m sure you don’t
Do you “always” buy cheap? I’m sure you don’t. Years ago one of my assistant managers in ATS Euromaster told me one of the biggest problems in pricing was us! We put barriers to our own pricing. It is always good to have different options. Michelin has its own premium brand but they also make a…
Connect, Collaborate & Create
On Saturday I had the privilege to present some new material to PSA members on Connect, Collaborate & Create. One of the greatest dangers is that in today’s world we may seem to be well connected yet we have little connection. An anthropologist Robert Dunbar is known for the “Dunbar’s Number” Dunbar’s number is a…